Refund Policy

Customer satisfaction is important, and refund requests are reviewed fairly and reasonably according to this policy.

Eligibility for Refunds

Refunds may be approved for eligible orders in cases of damaged items, incorrect products, or verified delivery issues. Requests must be submitted within a reasonable timeframe after delivery.

Non-Refundable Items

Certain products or services may not be eligible for refunds, including digital products, downloadable content, customized items, or products marked as non-refundable.

Refund Processing

Approved refunds will be processed using the original payment method. Processing times may vary depending on payment providers and financial institutions.

Order Cancellations

Orders may only be canceled before shipment or processing. Once shipped or completed, cancellations may no longer be possible.

Policy Changes

This Refund Policy may be updated at any time without prior notice.

Company Information

Company Owner Name: IALONGO VITTORIO

Company Address: 44 RUE CHALIGNY, 75012 PARIS

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